Our services

We are proud to be an independent Hospital who offer a wide variety of services to meet you and your pet’s needs. Our friendly team are always happy to help with any questions that you may have.

24-Hour Care

Emergency care is available 24 hours a day, 365 days a year for our registered patients at our practice in Lower Stondon. This is provided by our own veterinary surgeons and our qualified nursing team; ready to offer advice and emergency treatment by familiar faces whatever time of day you need us.

Animal health certificates

We know how important it is for many people to be able to travel with their pet and our team are happy to assist you with this, including managing travel anxiety and directing you to information sources for overseas travel requirements. We currently have two Veterinarians who are registered as Official Veterinarians which means they can issue Animal Health Certificates or Export Health Certificates for foreign travel. If you are considering future travel with your pet, we would advise you to contact us as soon as possible to make sure all arrangements for travel can be put in place.  

Blood testing

We are proud to provide in-house blood testing facilities at our surgery, enabling us to obtain fast results for many routine and non-routine situations. In cases where more specialised testing is required, we use a well-established external laboratory which offers an efficient service and provides very good support for interpretation of more complex conditions.  

Cat-friendly clinic

Our practice is a member of the International Society of Feline Medicine (ISFM) – a globally recognised organisation dedicated to the research and development of specifically feline medicine. ISFM have awarded us with Gold Standard Cat Friendly Clinic status meaning we have taken extra measures to ensure we are catering for our feline patients to the highest possible standard with their comfort and welfare our top priority. We have a separate cat waiting area, kennel ward, preparation area and operating theatre designed to cater for the needs of our feline patients.  

Certificate holders and advanced practitioners

Anna Marshall-Brown is both a certificate holder and advanced practitioner of internal medicine. This means that she is able to take on more in-depth medical cases and care.

Consultations

Our consultations are 15-minute appointments as a standard for all consultations, giving you plenty of time to discuss your pet’s healthcare and ask any questions you may have. If you feel you would need additional time you can request an extended consultation for an additional cost.  

Dentistry

Taking care of your pet’s teeth is vitally important for their overall health. Just as we brush our teeth each day and get regular dental check-ups, our pets also need regular preventative care. We recommend keeping up-to-date with your pet’s dental health, we see prevention as a much better outcome than a cure. Our vets and nurses are happy to advise you on your pet’s dental health and make recommendations regarding home care as well as dental procedures at the practice, such as tooth descaling, extractions and radiography.  

Diagnostic Imaging

Our diagnostic suite hosts modern high quality digital radiography ultrasound scanning, echo cardiology and endoscopy.  

These imaging tests are offered as either a day patient service, or as part of the treatment for patients hospitalised with us. 

Healthcare Plan - Henlow Healthy Pets

We have a monthly health plan which allows you to budget monthly and save money on all your pets preventative healthcare needs. Our affordable plan allows you to pay monthly through Easy Direct Debit, to spread the cost of your pet’s vaccinations and parasite control products throughout the year. The costs are much less than our full retail price and it also has a number of other benefits on top, including discounts off neutering, dental procedures and Hills pet food. You can opt to add in Home Delivery (HD) of parasite treatment as well as splitting the annual Out of Hours membership fee monthly. Please see our Health Plan page on the website for more details.  

Laser Therapy

Laser therapy refers to the use of specialised infrared and near infrared light to treat or manage a medical condition. Laser therapy works by stimulating the natural healing processes in the body to reduce pain, improve healing, reduce inflammation and swelling in a safe, natural and non-invasive way. It can be safely used alongside other treatments and has no unpleasant side effects. We offer class IV laser therapy which is the most advanced and powerful available.  
To book please contact Emily Buchanan RVN: 
Telephone : 01438 579652  
Email: emily@curlytailscaninerehab.co.uk  
Website: https://www.curlytailscaninerehab.co.uk  

Neutering

Pet neutering is an important procedure in small animal medicine and pet ownership. Not only does it help prevent unwanted breeding but in many cases is recommended as prevention from more serious clinical conditions. Pet neutering is a hot topic among owners across the UK with some non-medical theories and myths making people doubt the procedure for their dog, cat, rabbit or any other household pet. All Henlow Vets encourage owners to consider neutering their pets for a range of medical and behavioural benefits. There are however some instances where surgery may not be the best option for your pet and at Henlow we believe it is important to access the needs of each case, individually, including timing and benefits of procedures.  

Nurses Clinic

Our nursing team play a central role in the care that we provide you and your pet. In addition to assisting our veterinary surgeons in providing care for your pet, they are also able to answer questions for you directly and provide a range of nurse-led services such as weight management clinics and senior pet care consultations. Speak to us for details on classes and clinics available.  

Parasite treatment

Parasite control is important for your pet’s health but also for the public’s health too. As every pet has different preventative treatment needs, we like to tailor our recommendations to each individual.  

We regularly review the need for and frequency of treatment. Many of our chosen preventative treatments are prescription only medicines, meaning we need to see your pet in regularly to prescribe them the best and appropriate medication.  

We are always happy to provide advice on the best individual preventative care for your pets.  

Pet Microchips

A microchip is a tiny glass capsule, about the size of a grain of rice, which is filled with electronic components giving a unique 15digit number. Giving a pet a microchip is a relatively simple procedure which can be performed by a vet or nurse at the practice. It is a legal requirement for all cats and dogs.  

Pet insurance

People tend to think it’s only older pets that get ill and therefore younger pets don’t need pet insurance but we know from the patients we see each day, that’s not the case. In fact, the younger your pet is when you insure them the better, as you are less likely to have any existing conditions. Which may not be covered by the policy.  

 

If you bring a cat or dog, under 18 months of age, to us for a health check, ask about the 5 weeks free insurance offered by Agria. This can offer you peace of mind whilst making your choice about the best cover for your pet.  

Puppy socialisation

To assist your puppy with vital socialisation skills and for behavioural advice, we recommend that you bring your new puppy along to the practice for a complimentary registration check so they can meet the team, have a cuddle and see that a trip to the vet is usually a pleasant experience. If we are not currently running our own puppy parties, the team will be able to recommend puppy socialisation classes or dog trainers in the local area.  

Surgical Theatre

All of our theatres are fully-equipped to allow our veterinary surgeons to perform your pet’s operation, each with suitable monitoring equipment to ensure your pet’s anaesthetic is as safe as possible. We maintain the highest standards of cleanliness and invest regularly in continuing education for our veterinary surgeons to ensure they are familiar with the latest techniques.  

Vaccinations

Protect your pet against many life-threatening diseases by vaccinating annually. We embrace modern vaccination protocols to ensure that your pet has the protection they need, whilst ensuring we do not vaccinate more often than is necessary. (WSAVA) The World Small Animal Veterinary Association monitor vaccination of pets on a global level to ensure we are using vaccines to protect and not causing harm, and we keep up to date with their recommendations when planning vaccinations for our patients.  

Weight and Diet Advice

If you have any worries about your pet’s weight or what they eat, speak to one of the nursing team. Many of our nurses have additional qualifications and undertake regular training in the best ways to feed our pets. We offer free weight checks to any pet being fed on a diet purchased through the practice. We work closely with Hills Pet Nutrition to ensure we can offer clients access to the highest quality foods at an affordable price. Speak to one of the team about the Hilly Loyalty Scheme.  

Dr Andre Costa Pereira

Orthopaedic & Soft Tissue Expert

DVM MSc PGcertEAMS PGcertVPS certAVP-GSAS MRCVS
Andre graduated in 2011 and has been working
in the UK since 2013.

Since moving to the UK he has been working in busy hospitals, while training for his certificate in order to ensure high surgical caseload. For the past 3 years he has been the lead surgeon for a large group taking surgical referrals from the other clinics within the group.

He has attended many international congresses and courses to be up to speed with the most recent techniques and has trained with some of the best surgeons in the field.


He enjoys all aspects of soft tissue and orthopedics, but has a special interest in minimally invasive surgery, BOAS (brachycephalic obstructive airway syndrome) and traumatology.

He has a certificate in Advanced Veterinary Surgery and is an Advanced Practitioner in small animal surgery.

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