Hospitalisation - overnight and weekend care

At HVC we pride ourselves on our 24 hour, round the clock care. If your pet is being admitted for a procedure, operation or supportive care there is a chance they may have to stay overnight or over a weekend with us, and will therefore use this service. With our dedicated cat, dog, exotics/wildlife and isolation wards, we can keep your pet as relaxed as possible during their stay.

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The night, weekend and bank holiday team is made up of HVC vets and nurses, to keep continuity of care at a high level. A Registered Veterinary Nurse will be caring for your pet during their stay with us after discussing the appropriate treatment care plan with the Veterinary surgeon. They perform regular checks on your pet’s vital signs and make sure that all basic needs such as food, water and toileting are met. They also administer medications (as prescribed by the veterinary surgeon in charge of your pet), monitor and maintain drips and urinary catheters, and monitor your pet for signs of pain. They also keep in contact with the out of hours vet. 

Your pet’s nurse will check:

Heart rate, respiratory rate and effort Fluids - rate and how they are responding
Temperature Pain score
Mucus membrane colour and capillary refill time Daily weight check
Demeanour General grooming / coat quality etc
Blood pressure Wound care (if necessary)

The veterinary surgeon on call does not stay at the practice, but is called in either for new emergencies or if there are any concerns about a hospitalised pet. If the vet deems your animal to be unstable they will stay in the building to be on hand and administer treatment. 

Your pet will also have a feeding plan in place – calculating their daily calorie requirements to ensure their needs are met. We will take into consideration their diet preference and if they have any allergies etc. We offer a variety of different foods.

Your pet will be housed in a large comfortable kennel/cage area with padded bedding and areas for them to hide in. We have separate wards for cats/dogs/small animals and cases requiring isolation. We use pheromone de-stress plug-ins in all our wards to help prevent stress.

Your pets will have access to toileting facilities- litter trays for cats- and an enclosed garden area for dogs- with different terrains to provide a choice of surfaces. Patients are taken out to the toilet every 2-4 hours but this will depend on the individual.

You will get two daily updates from the Nurse or Vet. You are more than welcome to call us anytime for further updates. We will always phone if something has significantly changed with your pet’s health. However, if we are busy looking after the pets in the hospital is our priority, and phone calls come second to this. If you’re waiting for a call and haven’t heard for a few hours, please call us on the emergency line. 

Visiting your pet on a weekend or evening can be difficult; please speak to the out of hours team regarding this as they will judge the ability to visit dependent on the workload at the time. Please also be aware that plans can change rapidly due to the nature of emergency work. Please do not turn up unannounced as due to staff safety we will not open the door. 

Due to the nature of non-routine illnesses and injuries it is impossible to give an exact quote of costs for your pet’s stay, as this will depend on the course of the disease and treatment, its severity, and the length of stay. However our team will do their best to give realistic estimates and will keep you updated, on a daily basis. If you need a financial update during your pet’s stay please do ask when chatting to our team. As pet owner you are responsible for the cost of veterinary care, so please do inform us if you have any concerns regarding affordability of treatment as early as possible.

Finally, please rest assured that we will do our very best to take care of your beloved pet whilst they stay with us.

Dr Andre Costa Pereira

Orthopaedic & Soft Tissue Expert

Andre graduated in 2011 and has been working
in the UK since 2013.

Since moving to the UK he has been working in busy hospitals, while training for his certificate in order to ensure high surgical caseload. For the past 3 years he has been the lead surgeon for a large group taking surgical referrals from the other clinics within the group.

He has attended many international congresses and courses to be up to speed with the most recent techniques and has trained with some of the best surgeons in the field.

He enjoys all aspects of soft tissue and orthopedics, but has a special interest in minimally invasive surgery, BOAS (brachycephalic obstructive airway syndrome) and traumatology.

He has a certificate in Advanced Veterinary Surgery and is an Advanced Practitioner in small animal surgery.

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