Meet the Team
From the vets to the support staff, we have an expert team at Henlow Vets. Ready to help you and your pet with whatever they may need.
Senior Management Team
Anna Marshall-Brown
Owner and Founder Managing clinical Director and Vet -MA VetMB CertSAM MRCVS
About Anna
Hi I’m Anna, Lead vet and one of the owners of Henlow Vets. I qualified from Girton College, Cambridge in 2001 and since then I have always worked in small animal practice. I am dedicated to helping the next generation of vets, my most recent position before opening Henlow Vets was teaching at the Royal Veterinary College and supporting our younger vets.
As well as teaching I love investigating challenging and complex cases to find the best treatment options for your pets. I gained my RCVS certificate in small Animal Medicine in 2008 and am currently studying for my certificate in Diagnostic Imaging, another passion of mine. I’m therefore normally found in the dark caves of the practice x-ray and ultra sound rooms! I also enjoy emergency work to oversee and take part in our out of hour emergency service.
Outside work I have menagerie a of rescue pets – Ettie the Springerpoo, Wolfie a three-legged Saluki, Max the three-legged cat and 3 chickens Rhona, Scarlett and Nora. We also have 3 ponies which I exercise and my daughters compete on, so in my spare time I am often driving to and from horse events. I love being outdoors so like to spend time walking and hiking with my husband and tending a vegetable patch. I also play the piano, read and play badminton. My very favourite thing is going skiing once a year with my family and friends.
Graeme Mason
Founder and Owner Managing Director
About Graeme
Hello, I am Graeme one of the owners of Henlow Vets. I was born in St Pauls Walden near Hitchin; the son of a veterinary surgeon and school teacher. I love everything about the countryside but most of all the animals. I studied agriculture at university and started work for a multinational animal health company in 1999. I have had a variety of interesting roles over 18 years advising vets, pet owners and farmers in a wide range of medicine and husbandry areas.
My most recent roles before setting up Henlow Vets involved management of a farm animal veterinary practice and a business development role helping vets provide better services to pet owners. The knowledge gained in these positions and my passion to do what I teach lead me to fulfil a life-long dream to open a practice.
I have lived in Shefford for the last 15 years with my wonderful and supportive family Caroline, Jack and Rosie and our dogs Teddy and Lilley. Outside of work when I am not driving to a football event, I love nature and can often be found walking the footpaths of Hertfordshire and Bedfordshire.
Six years ago, I fulfilled a lifelong dream by opening a veterinary practice to care for pets in our local community. I am so proud that we can provide such a high level of care to so many pets. We are constantly striving to improve the practice and 2020 not only saw us all struck by Covid-19 but also the start of an ambitious expansion of our practice facilities. It took 18 months but we have transformed the practice to provide both cat and dog specific treatment and hospitalisation areas and 24hr emergency cover on-site. I really look forward to meeting you and welcoming you and your pets into our practice family!
Dr. Hannah MacKenzie
MRCVS, Director and Veterinary Surgeon
About Hannah
Hello, I’m Hannah, and I’m one of the vets here at HVC. I joined the team in 2017, after working in a busy hospital practice in Stevenage for many years. I enjoy all aspects of my job, but particularly dentistry and feline medicine. I’m also passionate about sustainability and am part of our “Green Team”, aiming to reduce our carbon footprint.
Outside of work I love to bake, garden and spend most of my time ferrying my two children to their extra-curricular activities…
I look forward to meeting you and your pets!
Becky Timmons
Practice Manager
About Becky
Hi I’m Becky I am practice manager. I have worked within the veterinary industry for over 20 years both in primary practice and referral specialists, and it is a profession that I adore. I, like most people in the industry, have my own little herd at home that keep me busy consisting of 3 dogs, Gus, Ethel, Bear and 3 cats, Morrison, Simon and Gary. Despite his 50kg size, Gus my leonberger is kept in line by my 7kg pug Ethel (something to do with being a bossy ginger female)! Outside of work I enjoy course fishing with my (very patient) husband and we are always aiming for that new personal best. We also enjoy attending comedy shows. When I have the time, I also like to bake. I look forward to being able to meet and help you and your pets.
Dr. Melanie Carr
MRCVS, Director and Veterinary Surgeon
About Melanie
Hi, I’m Melanie, and I am a Senior Veterinary Surgeon at Henlow Veterinary Centre. I have been with the practice since the very day it opened and it has been fantastic watching it grow over the last 6 years.
I qualified from the Royal Veterinary College and have always worked in the local area in small animal practice. My clinical interests are in feline medicine and ophthalmology, as well as emergency and critical care and toxicology. I also act as mentor to some of our newer colleagues and have completed further training in staff mental health and well-being, something which I feel very passionate about.
Outside of work I spend most of my time with my husband and two young children enjoying our local area. When I have time to myself, I can usually be found doing something crafty such as sewing, knitting or upcycling furniture!
We have a lovely team of staff at HVC and an equally wonderful extended family of clients and patients who have all supported each other so much during the Covid-19 pandemic and since the opening of our out of hours service.
It has been a pleasure to meet so many of you and I look forward to looking after more of your pets in the future.
The Vets
Dr. Melanie Carr
MRCVS, Director and Veterinary Surgeon
About Melanie
Hi, I’m Melanie, and I am a Senior Veterinary Surgeon at Henlow Veterinary Centre. I have been with the practice since the very day it opened and it has been fantastic watching it grow over the last 6 years.
I qualified from the Royal Veterinary College and have always worked in the local area in small animal practice. My clinical interests are in feline medicine and ophthalmology, as well as emergency and critical care and toxicology. I also act as mentor to some of our newer colleagues and have completed further training in staff mental health and well-being, something which I feel very passionate about.
Outside of work I spend most of my time with my husband and two young children enjoying our local area. When I have time to myself, I can usually be found doing something crafty such as sewing, knitting or upcycling furniture!
We have a lovely team of staff at HVC and an equally wonderful extended family of clients and patients who have all supported each other so much during the Covid-19 pandemic and since the opening of our out of hours service.
It has been a pleasure to meet so many of you and I look forward to looking after more of your pets in the future.
Dr. Hannah MacKenzie
MRCVS, Director and Veterinary Surgeon
About Hannah
Hello, I’m Hannah, and I’m one of the vets here at HVC. I joined the team in 2017, after working in a busy hospital practice in Stevenage for many years. I enjoy all aspects of my job, but particularly dentistry and feline medicine. I’m also passionate about sustainability and am part of our “Green Team”, aiming to reduce our carbon footprint.
Outside of work I love to bake, garden and spend most of my time ferrying my two children to their extra-curricular activities…
I look forward to meeting you and your pets!
Dr. Sam Swift
MRCVS, Veterinary Surgeon
About Sam
Dr. Nicky Tyrrell
MRCVS, Veterinary Surgeon
About Nicky
Coming soon…
Dr. Vilma Skade
MRCVS, Veterinary Surgeon
About Vilma
I started my journey at Royston Vet Centre back in 2023. I enjoy all aspects of first opinion practice, particularly getting to meet all of the amazing clients and their fabulous fur babies. Most of my time is spent in the practice. But when I have free time, it’s spent either catching up on much needed sleep, reading vet books or with my daughter Tia and my pet mouse Coco.
Dr. Emma Sarginson
MRCVS, Veterinary Surgeon
About Emma
Coming Soon…
Our Nurses
Jo James
Nurse Manager
About Jo
I started my training in 2001 and qualified in 2004. I’ve worked in general practice across herts and cambs as well as 2.5 years as a night nurse at DWR.
Outside of work my three teenage children keep me very busy, as well as our two dogs Fred and Dottie, and Jasper the 3-footed cat.
I have special interests in dentistry, internal medicine and radiography.
I started working at Henlow Vets Royston in June 2026.
Sophie McKenzie-Palmer
RVN, Veterinary Nurse
About Sophie
Hi, I’m Sophie! I’m a Senior Nurse here at Henlow Vets in Royston and have been qualified for 8 years. During my career, I’ve worked in a variety of referral hospitals, caring for a wide range of cases.
What I love most about general practice is building relationships with both pets and their owners , supporting them from their very first steps right through every stage of life.
Outside of work, I’m a busy mum of three, and you’ll usually find me outdoors with my crazy Labrador, exploring and heading off on adventures!
Eloise Dawson
Student Veterinary Nurse
About Eloise
Coming soon…
Charlotte Van Dok
Student Veterinary Nurse
About Charlotte
Hey, I’m Charlotte, a second year Student Veterinary Nurse at Henlow Vets Royston.
I love all aspects of nursing, including inpatient care post-operatively and anaesthesia monitoring.
At home, I have two cheeky terriers and a cat, that keep me very occupied!
Outside of studying, you’ll usually find me in my wellies walking dogs, running, hiking, travelling or at the gym.
Jess Cranfield-Smith
Student Veterinary Nurse
About Jess
Coming soon…
Veterinary Care Assistant
Sarah Unsworth
Patient Care Assistant
About Sarah
Hello, my name is Sarah and I’ve been working in the veterinary industry since 2015 and have learnt a lot along the way and love spending my time with clients and there animals. I have a real soft spot for rabbits and German shepherds! In my spare time I enjoy riding across Europe on my Harley Davidson and spending time with family.
Josie Weddepohl
Patient Care Assistant
About Josephine
Hey, I’m Josephine! I’m a Veterinary Care Assistant here at Royston, Henlow Veterinary Centre, and I joined the team in September 2025. I’m currently studying for my Level 2 Diploma in Veterinary Care Assistance, which is helping me develop my skills further within practice.
I particularly love the recovery side of inpatient care and supporting pets as they get back on their paws.
At home, I have three cats and two lunatic Labradors who definitely keep life interesting! Outside of work, I love anything outdoors, travelling the world, and spending time with my friends.
Support Staff
Jane Symon
Practice Manager
About Jane
Coming soon…
Martine Tuck
Head Receptionist
About Martine
Coming soon…
Debbie Ketteringham
Receptionist
About Debbie
Coming soon…
Cathryn Norman
Receptionist
About Cathryn
Coming soon…
Tia Jackson
Receptionist
About Tia
Coming soon…
Lottie Praxner
Receptionist
About Charlotte
Coming soon…
Jenny Emmerson
Receptionist
About Jenny
Coming soon…
Helen Summers
Client Care
About Helen
Coming soon…
Lucy Reeves
Client Care
About Lucy
Coming soon…